Shipping policy

1. General
This delivery policy describes how Conviphone handles deliveries of orders placed through our website. By placing an order, you agree to this policy.

2. Delivery areas
We deliver to addresses worldwide. For some remote areas, additional charges may apply.

3. Delivery times
Our normal delivery times are:
  • Standard delivery: 7-10 working days.
Please note that delivery times may be affected by holidays or unforeseen events.

4. Shipping costs
The shipping cost is calculated based on the weight, size and delivery address of the order. The total cost is displayed at checkout.

5. Order confirmation and tracking
After you have placed your order, you will receive an order confirmation via email. Once your order has been shipped, you will receive a tracking number to follow the delivery.

6. Failed Deliveries
If a delivery cannot be completed due to incorrect address details or absence of the recipient, additional re-delivery charges may apply.

7. Damage and Loss
If your delivery is damaged or missing, please contact us within 14 days of receipt to make a claim.

8. Changes to Delivery Policy
We reserve the right to change this delivery policy at any time. Changes will be effective upon publication on our website.

9. Contact Information
If you have any questions about this delivery policy, please contact us at Conviphone@hotmail.com